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LATEST CASE STUDIES

Software Company Relationship Management

Harris applied its relationship management expertise to track customer loyalty and advocacy for this global software technology firm. Harris were able to identify what is most important to customers, and create actionable recommendations to improve customer relationships.... Read More

Financial Services Relationship Management

This Financial Services Relationship Management case study demonstrates how Harris delivered an improved understanding of our client's customer's business needs, which enabled them to deliver sustainable, profitable performance to outperform the market both locally and globally.... Read More

FMCG Relationship Management

Relationship Management - bringing our client closer to their customers and staying ahead of the competition, by helping them to better understand changing needs of different segments, prioritise improvements to the experiences that have the most impact on loyalty and retention, and doing so in a way that is sustainable and profitable for their business.... Read More

LATEST REPORTS

  • 84% of respondents had heard of the term “Plant-Based”, but over a quarter think that plant based is about eating more plants without cutting out meat and dairy.

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  • Nearly 7 in 10 respondents believe that buying food and drink that’s ethically sourced is important.

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LATEST INFORMATION SHEETS

  • Price Express, part of our NPD Express suite, leverages the best of pricing methodologies and technology to support your pricing
    strategy.

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  • PopUP Live enables TV, radio and online broadcasters to gain in-the-moment feedback from viewers and listeners tuned into a specific show while it is on air.

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LATEST VIDEOS AND DEMOS

  • The Art and Science of Product Development
    The Art and Science of Product Development

    Recorded at The Science Gallery in London, on 3rd October 2019, we showcased how we’re helping leading brands take their New Product Development projects to the next level. With case study presentations and interactive round-table discussions there was plenty to cover at the event.

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    • Agile Research
    • NPD Express
  • Agility Paradox 2019
    Agility Paradox 2019

    A taste of ITWP’s #agilityparadox19 June 2019 – The Berkeley Hotel, London.  Harris Interactive UK and Toluna were joined by more than 130 marketing and research professionals, and guest speakers from Coke, HSBC and Reckitt Benckiser to explore the agility paradox.

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    • Agile Insight
    • Agility Paradox