Job Description
Position: Research Manager
Division: Consumer Packaged Good & Retail
Location: Ealing, London

At Harris Interactive we’re fanatical about the fast moving world of consumer goods and retail. We are lucky enough to work with many of the world’s leading brands in these sectors. We blend deep category knowledge with award-winning research designs and approaches; so our clients keep coming back to us to help them make informed decisions about product development, brand positioning, communications and customer experience, in both Consumer and B2B markets.

This role offers exposure to a variety of clients, their exciting products and services and our market leading solutions. The RM role is therefore not only diverse, it’s a great opportunity for you to demonstrate your skills and knowledge in a sector you’re passionate about. You would be responsible for delivering a range of different national and international projects into both established and emerging product and service areas. You would certainly be expected to make a difference, and contribute positively to the team, and will relish the prospect of:

  • Managing a number of project simultaneously – 80% of projects are primarily quantitative but a knowledge of qual research is also needed
  • Designs complex, well-structured, error free questionnaires/topic guides, meeting info needs within specified length
  • Executes research which incorporates advanced solutions to meet complex need
  • Conducts professional and authoritative presentations to clients at all levels
  • Proactively involved in professional and authoritative meetings with clients at all levels
  • Prepares recommendations for clients
  • Manages complex projects to time and budget
  • Supervises junior researchers
  • Supports Business Development (attending meetings, identifying opportunities for growth, attending conferences, writing proposals)
  • Briefing and liaising with a range of internal teams and external partners to ensure effective project implementation and delivery
  • Ability to work with team members based in other locations/offices

Required Skills:

  • Being a team player and having a can-do attitude are essential characteristics for this role, as are:
  • Degree level education
  • Established expertise in this category
  • Proven ability to manage client negotiations/meetings
  • Good understanding of advanced statistical techniques (segmentation, conjoint, etc.)
  • Good MS Office skills (Word, Excel, Powerpoint)
  • Clear, accurate and confident verbal and written client communication
  • Attention to detail
  • Highly motivated
  • An interest in consumer behaviour, brands and retail

To apply or find out more please email: