Harris Interactive is a leading international digital market research and consulting company.  We help clients achieve business goals through the thoughtful application of sophisticated research solutions and technologies:

  • Innovative & award winning full-service research and advanced analytics
  • Pioneers of online panels and communities since the early 2000’s
  • Market leading research technology platforms, automated real-time tools and digital tracking

We wish to recruit an experienced person to lead, enhance and grow our online communities business.  The successful candidate will play an active role in all parts of the business, including:

  • Strategy, competitive positioning and further development of our offer
  • Internal and external communications and marketing
  • Client relationships and business development
  • Enhancing delivery, best practice, processes and expertise throughout the business
  • Recruitment and team building

The ideal candidate will have significant experience working with online communities.  Current or recent experience working at a leading online communities vendor would be beneficial.  The role would suit someone who is proactive, commercial, client-focussed, flexible, strategically orientated and would like to play a key role in shaping the future of our communities business.

Responsibilities include:

Reporting to the UK Head of Digital/UK Management Team:

  • Working with the research and ops teams, marketing and senior management to drive the business forward
  • Supporting/overseeing the management and delivery of existing communities and client relationships in a senior/consultative role
  • Enhancing and developing marketing and sales materials, plans and activities
  • Supporting and participating in sales enquiries, meetings, proposals, pitches etc and contributing to sales, revenue and profit targets
  • Sharing and growing knowledge, expertise and best practice throughout the business and helping to build a team around this
  • Working with internal product/R&D teams and third parties to further develop and differentiate the offer – including linking with other products and services


  • An impressive track record in market research and/or online communities
  • A track record of, and desire for, developing and growing a business
  • A team player who can build effective relationships with colleagues and clients
  • A strong communicator, focused, autonomous
  • A senior operator, commercially savvy and hands-on
  • Someone who wants to make a difference and have an impact on this strategically important and high profile initiative

To apply or find out more please email JobsUK@harrisinteractive.co.uk