Transport, Travel & Tourism

Harris Interactive’s Transport, Travel, & Tourism Practice combines our rich expertise in market research with our adviser’s knowledge of the sector to solve client issues which are essential in driving business forward.

In a market of continuous change, operators have become much more customer-focused and research has taken a prominent role in guiding the development and implementation of leading edge marketing and customer service strategies, such as:
  • Identifying the characteristics of the average traveller
  • Understanding the motivation for travel and choice of transport mode
  • Exploring the visitor experience
  • Pinpointing potential opportunities for commercial development and growth
Share

Latest Event

Thursday October 03, 2019

The Art & Science of Product Development

9am-11am
Science Gallery London, Great Maze Pond, London, SE1 9GU

Registration: 8:30am for 9:00am start
Close: 11:00am

With increasing pressure on timescales, budget and optimal outcomes for your stakeholders, the need to inject agility and impact into your new product development cycle has never been greater. But how can you do this without compromising on quality?

Whether you’re looking to identify unmet consumer needs, winning concepts or the right blend of product features, pricing and packaging to drive success, come and meet with NPD experts and peers from leading brands in your sector, as we share insights and solutions to help meet the challenge. Understand more about:

  • the business drivers and questions being addressed
  • the best practice must haves
  • tips and tricks on how best to navigate the NPD process
  • how to gain agility without compromising on quality

The discussions will be underpinned with real client case examples from CPG, Financial Services and Tech, Media & Entertainment sectors. We’ll also demonstrate some of the practical tools, from our suite of NPD Express research solutions, which can inject the agility you need today!

Join us for breakfast on 3rd October at the Science Gallery in London, and take your NPD Projects to the next level.

REGISTER HERE

Registration is from 8.30am with the presentation session beginning promptly at 9:00am.

Share
Wednesday September 25, 2019

Beauty Trends & Innovations Conference

One Great George Street, (Also The Home of The Institute Of Civil Engineers), Westminster, London, SW1P 3AA

We’re delighted to be speaking at this year’s conference – sharing industry insight and presenting some cutting-edge NPD express solutions to take your research to the next level. Come and hear us talk and visit us at our stand.

FIND OUT MORE & REGISTER

Share
Tuesday October 08, 2019

NPD Food & Drink Trends and Innovations Conference

One Great George Street, (Also The Home of The Institute Of Civil Engineers), Westminster, London SW1P 3AA

We’re delighted to be speaking at this year’s conference – sharing some industry insight and presenting some cutting-edge NPD express solutions to take your research to the next level. Come and hear us talk and visit us at our stand.

FIND OUR MORE & REGISTER

 

Share

Latest Reports

  • Harris SmartLife 2016image

    Harris SmartLife, a report of UK public’s awareness, hunger and concerns about a smarter tech life and the Internet of Things. The report surveyed 4,000+ users ages 16 and up.  Request a copy.

  • Customer Power Hotelsimage

    Summary Report
    How well hotels perform on what matters most to customers; which are best in class and why: drivers of trust and uniqueness...

Blogs

Blog

How Could Brexit Affect Brits Holiday Destinations

As Brexit has led to a weaker pound, Harris Interactive wanted to see how this could affect the British public’s holiday plans... ... Read More

Blog

Will the Zika virus affect travel plans?

With reported cases of the Zika virus rising and increasing concern over the long term effect it can cause we wanted to see if the virus would cause members of the UK to change, or reconsider their travel plans this year.... Read More

Blog

Why travel market research needs to embrace virtual reality

As travel agents, hotels and even airlines and cruise companies embrace VR I cannot stop myself from wondering about the benefits VR could bring for market research in general and more specifically for research in the travel sector.... Read More

Latest Video

  • Harris Interactive Online Communities
    Harris Interactive Online Communities
    Harris Interactive communities combine award winning full-service research design and category expertise with best-in-class community platform technology, real-time reporting and global respondent access panels. All seamlessly and efficiently implemented and managed under one-roof.
    • Online Communities

Expert

  • Lynn Tweedale
    Associate Director
    Lynn is a member of the Market Research Society and has been in market research since 2002 in both agency and client settings and has been at Harris Interactive since 2008.  She has excellent project management skills, is highly organised and demonstrates sound understanding of the relationship between business needs and research findings.  She has considerable experience in managing large scale quantitative and qualitative projects, working with both consumer and business to business audiences. With a keen interest in travel, and a regular cruiser, her industry sector experience is broad and includes leisure, retail, food and drink and financial services sectors.  Within these categories she has worked on numerous ad hoc and continuous projects ranging from customer satisfaction, communications, consumer behaviour, new product development and segmentation.

Testimonial

  • Thank you for the terrific presentation today.  Our senior marketing manager was thrilled with the level of detail and quality of the research saying “this is fantastic - we need to do more things like this.”