Michael is the Harris Interactive Financial Services Sector Head. He joined Harris Interactive in 2005 and has been in market research for over 20 years. After working in consumer and pharmaceutical research as well as ops-project management, Michael has specialised in Financial Services research at Harris. He has extensive consumer and B2B experience across UK and international markets, including market understanding, brand and comms/literature testing, product reviews and new product/service development. Michael has written three papers which have been shortlisted for the Market Research Society Financial Services Research Award, winning once, has a BSc in French and German from Aston University and is a Certified Member of the Market Research Society.