Jack joined Harris in March 2018 as Head of Online Communities, and is responsible for developing online communities across all of Harris Interactive’s sectors. Jack brings 10 years of community panel experience from working with some of the most recognisable brands, successfully delivering community panels for them that provide return on investment. His key achievements include launching a high-value multi-language Pan-European community for a major international electronics retailer, as well as setting up and recruiting for one of the largest insight communities ever for an American retail brand. Jack’s expertise spans the community lifecycle; with specialist knowledge of community setup, recruitment, operations, member engagement and community platform technology.