Harris Interactive has an enviable track record in helping organisations realise the full potential of their employees and as a result, drive significant business performance improvements. It is no coincidence that many of the organisations we work with have seen their employee engagement score double from the start of our relationship with them, resulting in significant improvements to customer satisfaction, sales, operating profit, productivity and many more metrics.
The Harris model for success has been built over many years to differentiate what makes a great organisation great and not just good. Our model and approach has been validated in the field through the thousands of surveys we have conducted over many years with millions of employees. It is not an approach that has been plucked from the air, borrowed, created by a third party, or created by any guesswork. It works because it treats people as people, not as numbers, and takes into account both the rational and emotional drivers of motivation and performance.
Employee measurement is only as good as the model and analysis that underpin it. There are so many models out there, and so many fancy ways of collecting employee opinion and reporting it; without the foundations of a validated model for improvement, what exactly are you reporting back on, or being told to improve and why? Wouldn’t you prefer to know that you are asking the right questions, being told the right things to improve and why, and in the knowledge that other organisations working with Harris have significantly improved their business performance year on year, driven by employees with a greater sense of wellbeing.
Harris then has every technological tool at its disposal for collecting the survey responses, reporting back the results, building action plans down to the most local level in your organisation, monitoring those action plans and running rapid deployment follow up pulse health checks.
During the Summer of 2016 Harris Interactive conducted a survey of the working population asking them about their perceptions about many aspects of their working lives. The purpose of this survey was multifaceted, with key objectives:... Read More
Many businesses have a mechanism in place to regularly track customer satisfaction but employee satisfaction is generally measured less frequently – why is this? If customers of a business are satisfied, then is this satisfaction reflected amongst employees? And conversely, if customers are dissatisfied then how are employees feeling?... Read More
Employee Power™ has been developed to simplify and automate employee survey creation, data collection, reporting, benchmarking, and action planning.
The team at Harris Interactive helped achieve maximum impact with stakeholders. Overnight, the debrief deck became “this month’s most read” report on our internal Consumer Portal.