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  • UK social media use
    SocialLife5
    UK social media use

    The latest social media statistics from the September 2014 wave of our SocialLife tracker (based on a robust sample of 5,500 nationally representative online UK consumers – aged 11 and above)

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    • Facebook
    • G+
    • LinkedIn
    • Pinterest
    • Social Media Trends
    • Social Media Usage
    • Twitter
    • Video
    • YouTube
  • Innovation
    Customer Power
    Innovation

    We look at the demand for new product and service innovations and why this seems to be a defining moment for banks to tailor their propositions to meet different needs.

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    • Banking
    • Customer Experience
    • Customer Power
    • Customer Relationships
    • Financial Services
    • Video. Innovation
  • Switching Behaviours
    Customer Power
    Switching Behaviours

    This is our second webcast in our banking customer power series

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    • Banking
    • Customer Experience
    • Customer Power
    • Customer Relationships
    • Customer Switching
    • Financial Services
    • Video
  • Pay TV
    Customer Power
    Pay TV

    Customer Power is a programme of research from Harris Interactive UK. Here we put the PayTV sector under the spotlight.

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    • Customer Experience
    • Customer Power
    • Customer Relationships
    • Pay TV
    • Video
  • UK social media use
    SocialLife4
    UK social media use

    A review of the latest social media news and statistics from the May 2014 wave of our tracker (based on a robust sample of 5,500 social media users aged 11 and above):

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    • Facebook
    • G+
    • LinkedIn
    • Pinterest
    • Social Media Trends
    • Social Media Usage
    • Twitter
    • YouTube
  • Mobile
    Customer Power
    Mobile

    This session will be of interest to anyone in a consumer insights or consumer experience role within the mobile communications sector.

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    • Customer Experience
    • Customer Power
    • Mobile Customer Experience
    • Mobile Trends
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