Customer Power provides competitor benchmarking trends and insight about consumer relationships and experiences, helping brands to make sense of the ever-changing world. It is nationally representative of the UK population aged 18+. Brands can pay for access to data for their own sector, multiple sectors, or best in class brands across sector, through an online reporting platform.
Customer Power also contains key metrics from our new brand sustainability model hi brands™; addressing brand future relevance and vitality. We now have a clear customer read on customer relationship and experience strengths and weaknesses for each brand (important for retention), as well as how sustainable those brands are for the future (important for acquisition). As a special promotion, this additional insight is currently included in our standard pricing.
Please use our pricing tool to choose the options that meet your needs.
Bringing you closer to your customers - staying ahead of your competitors
Includes methodology, sectors/categories covered, brands listed, base sizes and more...
We would love you to join us on 28th June from 08:30-11:00 to discover how you can PopUP a short term community extremely quickly and use it to discover and drive detailed insights, engaging your participants with dynamic live chats and integrated short surveys seamlessly.
You’ll get the full experience of being a real participant, as well as hear from special guests about how a PopUP community helped them get to the crux of a pertinent topic.
Snap: Hear what the fuss is all about and what’s so great about PopUP Communities. A little about the abilities of the tool and why brands are already using PopUP communities to help them get ahead
Crackle: Hear how our special guest was able to get deeper insight via PopUP Communities and what their experience was with the tool itself
PopUP: Visit the pods and join in the live demo to see what it’s really like for a participant on the other side. Plus, hear about our other tools, running 24 hour turnaround quant surveys, tapping into our live chat tool, or opening a discussion forum to support your insight via our own Harris Community
Cinema Room, Soho Hotel
4 Richmond Mews