Harris applied its relationship management expertise to track customer loyalty and advocacy for this global software technology firm. Harris were able to identify what is most important to customers, and create actionable recommendations to improve customer relationships.... Read More
This Financial Services Relationship Management case study demonstrates how Harris delivered an improved understanding of our client's customer's business needs, which enabled them to deliver sustainable, profitable performance to outperform the market both locally and globally.... Read More
Relationship Management - bringing our client closer to their customers and staying ahead of the competition, by helping them to better understand changing needs of different segments, prioritise improvements to the experiences that have the most impact on loyalty and retention, and doing so in a way that is sustainable and profitable for their business.... Read More
Concept Express and PackTest Express are fast, flexible and cost-effective solutions that help you answer key questions at specific phases of
the product development lifecycle.
Quickly and cost-effectively assess your new product/service needs or ideas
amongst your consumer audience.
ITWP (Harris Interactive and Toluna) hosted an interactive debate on the future of community-based research. Some of the world’s biggest brand owners demonstrated the positive impact digital insight communities are having on their business.
Concept Express™ enables you to make faster decisions on product and service concepts prior to launch – for less budget and without compromising on quality. It is an agile concept testing service with fully automated real time results and comprehensive analysis.