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LATEST CASE STUDIES

Software Company Relationship Management

Harris applied its relationship management expertise to track customer loyalty and advocacy for this global software technology firm. Harris were able to identify what is most important to customers, and create actionable recommendations to improve customer relationships.... Read More

Financial Services Relationship Management

This Financial Services Relationship Management case study demonstrates how Harris delivered an improved understanding of our client's customer's business needs, which enabled them to deliver sustainable, profitable performance to outperform the market both locally and globally.... Read More

FMCG Relationship Management

Relationship Management - bringing our client closer to their customers and staying ahead of the competition, by helping them to better understand changing needs of different segments, prioritise improvements to the experiences that have the most impact on loyalty and retention, and doing so in a way that is sustainable and profitable for their business.... Read More

LATEST REPORTS

  • Electric meter with money.

    Utility Week was keen to measure current attitudes amongst those who have already had a Smart meter installed and those who have yet to have one installed.

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  • Cultured Meat Report Cover

    As well as removing the need for animal slaughter, lab-grown meat has been argued to be a solution to world hunger.

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LATEST INFORMATION SHEETS

  • Wearables

    The hi brands study measures brand sustainability across penetration, equity, future relevance and vitality for a wide variety of popular brands. These are the UK’s top 5 sustainable Wearable brands.

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  • 1TVChannels

    The hi brands study measures brand sustainability across penetration, equity, future relevance and vitality for a wide variety of popular brands. These are the UK’s top 5 sustainable TV Channel brands.

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LATEST VIDEOS AND DEMOS

  • Automated Concept Testing for Financial Services
    Automated Concept Testing for Financial Services

    Recorded 28th Feb 2017 and presented by Harris Interactive’s Michael Worledge – Head Financial Services Research, and Debbie Senior – VP Global Products and Automation. This webinar presents Concept Express an agile, fully automated concept testing service.

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  • Harris Interactive Online Communities
    Harris Interactive Online Communities

    Harris Interactive communities combine award winning full-service research design and category expertise with best-in-class community platform technology, real-time reporting and global respondent access panels. All seamlessly and efficiently implemented and managed under one-roof.

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    • Online Communities