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LATEST CASE STUDIES

Software Company Relationship Management

Harris applied its relationship management expertise to track customer loyalty and advocacy for this global software technology firm. Harris were able to identify what is most important to customers, and create actionable recommendations to improve customer relationships.... Read More

Financial Services Relationship Management

This Financial Services Relationship Management case study demonstrates how Harris delivered an improved understanding of our client's customer's business needs, which enabled them to deliver sustainable, profitable performance to outperform the market both locally and globally.... Read More

FMCG Relationship Management

Relationship Management - bringing our client closer to their customers and staying ahead of the competition, by helping them to better understand changing needs of different segments, prioritise improvements to the experiences that have the most impact on loyalty and retention, and doing so in a way that is sustainable and profitable for their business.... Read More

LATEST REPORTS

  • There’s still progress to be made when it comes to acknowledging, speaking about and acting on mental health issues in the work place.

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  • The launch of PlayStation’s retro console (Classic) tops the awareness poll this December. Results from a study for the Gambling Commission revealing a shocking finding …

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LATEST INFORMATION SHEETS

  • PopUP Live enables TV, radio and online broadcasters to gain in-the-moment feedback from viewers and listeners tuned into a specific show while it is on air.

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  • Concept Express and PackTest Express are fast, flexible and cost-effective solutions that help you answer key questions at specific phases of
    the product development lifecycle.

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LATEST VIDEOS AND DEMOS

  • NPD Express – A suite of digital research solutions
    NPD Express – A suite of digital research solutions

    Whether you are considering totally new products or services, an extension to your current offering or an extension into a new category, Harris Interactive provides you with a comprehensive suite of products and solutions tailored to each phase of the innovation lifecycle.

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    • NPD Express Video Update
  • Highlights: The future of community-based research
    Highlights: The future of community-based research

    ITWP (Harris Interactive and Toluna) hosted an interactive debate on the future of community-based research. Some of the world’s biggest brand owners demonstrated the positive impact digital insight communities are having on their business.

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