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LATEST CASE STUDIES

Software Company Relationship Management

Harris applied its relationship management expertise to track customer loyalty and advocacy for this global software technology firm. Harris were able to identify what is most important to customers, and create actionable recommendations to improve customer relationships.... Read More

Financial Services Relationship Management

This Financial Services Relationship Management case study demonstrates how Harris delivered an improved understanding of our client's customer's business needs, which enabled them to deliver sustainable, profitable performance to outperform the market both locally and globally.... Read More

FMCG Relationship Management

Relationship Management - bringing our client closer to their customers and staying ahead of the competition, by helping them to better understand changing needs of different segments, prioritise improvements to the experiences that have the most impact on loyalty and retention, and doing so in a way that is sustainable and profitable for their business.... Read More

LATEST REPORTS

  • Report-NoWords-Thumbnail

    The Superbowl; News from the BBC; The Darkest Hour film; and innovations from Amazon all generate high levels of cut-through among the British public in this wave.

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  • MG-report

    With retailers stocking an ever-increasing volume of grooming products for men, this report considers how they think they look and what products they use.

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LATEST INFORMATION SHEETS

  • HiBrands_Icons_138x175px_WealthManagement[1]

    The hi brands study measures brand sustainability across penetration, equity, future relevance and vitality for a wide variety of popular brands. These are the UK’s top 5 sustainable Wealth Management brands.

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  • HiBrands_Icons_138x175px_Hotels[1]

    The hi brands study measures brand sustainability across penetration, equity, future relevance and vitality for a wide variety of popular brands. These are the UK’s top 5 sustainable Hotel brands.

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LATEST VIDEOS AND DEMOS

  • Concept Express – Concept testing made easy and affordable
    Concept Express – Concept testing made easy and affordable

    Concept Express™ enables you to make faster decisions on product and service concepts prior to launch – for less budget and without compromising on quality. It is an agile concept testing service with fully automated real time results and comprehensive analysis.

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    • Concept Express
    • Concept Testing
    • Product Concepts
    • Service Concepts
    • Winning Concepts
  • PopUP Communities Overview
    PopUP Communities Overview

    Snapshot of the launch of Harris Interactive PopUP Communities – 29th June 2017 – includes full presentation video link

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    • popUP
    • popup communities
    • Short Term Communities