Please search our archive of Blogs using the filters below:

  • ATM Image

    Consumer spending has undergone a revolution over the past decade with shops, restaurants, pubs and online retailers benefitting from a continuing growth in the use of payment cards.

    • Clubcard
    • Customer Loyalty
    • Customer Power
    • Harris Interactive
    • Supermarkets
    • survey
  • Bubble-burst

    Results from Harris Interactive’s latest customer relationship survey, Customer Power, suggest that banks cannot rest on their laurels when wanting to retain the loyalty of their customers.

    • Banking
    • Customer Attitudes
    • Harris Interactive
    • Santander
  • Energy Blog

    Harris Interactive, in conjunction with Utility Week, recently launched a survey to a nationally representative audience of just over 1,000 consumers to measure switching behaviour.

    • Big 6
    • Duel fuel
    • Electricity
    • Energy
    • Energy UK
    • Gas
    • Harris Interactive
    • survey
    • Utility Week
  • Rewards

    Using Harris Interactive’s Concept Express service, we tested unbranded descriptions of high street reward accounts from four of the largest high street banks based on their updated propositions for 2017

    • bank rewards
    • Concept Express
    • Concept Testing
    • Proposition Testing
  • Safe

    Research carried out by Harris Interactive in October 2016 on the future of banking, suggests that public opinion on open banking is mixed, with data security/privacy concerns cited as the main barrier

    • Data Security
    • Harris 24
    • Open Banking
    • Privacy Data
  • EmployeePower_Laptop

    During the Summer of 2016 Harris Interactive conducted a survey of the working population asking them about their perceptions about many aspects of their working lives. The purpose of this survey was multifaceted, with key objectives:

    • employee engagement
    • employee power